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Access to a file after logging out
Hi,
I have access to the PDF file that was created from a Word file - after logging out of the account, through the browser history.
This looks like an error. Am I right?
Hi again, rwoj! From what you’ve mentioned so far, and especially since this is happening with Microsoft files, I believe that the issue lies in what’s mentioned here ("When you create/open a new file through Office Online, a link to this file is automatically saved to Dropbox for easy access”).
In that case, I’m afraid it’s not possible to prevent those shared links from being automatically generated, but you can always disable them from your Shared tab, like you’ve done already.
If you wish though, I can pass any feedback you have on this to our development team for you.
I believe DropBox has some serious issues. I deleted a shared folder. The people that the folder was shared with were still able to access and upload files to the folder months after deletion. I created a new folder with the same name while I was on the phone with support. During my time on the call some of the files people were able to upload to the old folder automatically showed up in the newly created folder even though it was a completely new folder and wasn't shared.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey dbarrett - sorry to hear about this.
May I ask how those actions are logged in your events page?
Also, since you got in contact with our support team, could you share your ticket's number so that we can look it up in our system as well?
