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RobinHC's avatar
RobinHC
Explorer | Level 3
4 years ago

Account closed by Dropbox; is everything deleted?

Is it since I received the email informing me that the account had been closed everything in the account was deleted? Just wanna check any file had been uploaded to the account.   Also wonde...
account access
ljwaisman's avatar
ljwaisman
Explorer | Level 3
3 years ago

My payed-for account seems to have been closed by Dropbox. I received a message in January  saying my credit card was no longer valid. My computer had been stolen, so I didn't read it. Now in July my account does not existg any longer. How can I communicate this to the company?

ljwaisman's avatar
ljwaisman
Explorer | Level 3
3 years ago

My account has been apparently closed by Dropbox (when I try to sign in it creates a new empty account). Since my computer was stolen, I didn't read a mail from Dropbox, in January, asking me to update my credit-card. I never got a message announcing anything about account closing. I need access to my prevoious files but don't know how to contact the company. Any help?

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