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Forum Discussion
RobinHC
4 years agoExplorer | Level 3
Account closed by Dropbox; is everything deleted?
Is it since I received the email informing me that the account had been closed everything in the account was deleted?
Just wanna check any file had been uploaded to the account.
Also wonde...
Gurkan Altun
3 years agoNew member | Level 2
For a long time, I have not been able to log into the account for reasons beyond my control. I could not log in for about 18 months because I was unfairly deprived of my freedom. Therefore, I cannot access the data in my account. Especially the baby photos of my children are very important to me. I would like you to help me to access the content in my account again, provided that I pay the fee.
- Mark3 years ago
Super User II
Hi Gurkan Altun
Unfortunately accounts which are not accessed in over 12 months are removed for inactivity. https://help.dropbox.com/account-access/email-about-inactive-account
It is not possible to recover data / files from accounts which are removed in this way.
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