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Graphics MWI's avatar
Graphics MWI
Explorer | Level 4
4 years ago
Solved

Admin Account Deleted and Re-Registered But Need to Re-Join Team

I was the admin of my Dropbox Team when my account was mistakenly added to a new team. I have since removed myself from the new team, but in the process my account was deleted. I had to wait 7 days t...
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  • Mark's avatar
    Mark
    4 years ago

    Hi Graphics MWI 

     

    Thats a shared folder, and no, once an account is deleted all records/data etc. on that are totally removed. 

     

    The only way to resolve now is to set up a new shared folder and add everybody in again. 

Graphics MWI's avatar
Graphics MWI
Explorer | Level 4
4 years ago

Hi Mark,

 

Our team members all have personal Dropbox accounts with Dropbox Plus plans. There are currently no administrators on the team. Our goal is to get back on the team and as the administrator.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

So, Team folders are only available if you are a paid Business account now: https://help.dropbox.com/organize/team-folders

 

Therefore I assume you mean Shared Folders. So, if nobody is an Admin then there is no way to do this other than setting up new shared folders I'm afraid. 

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