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judymurphy's avatar
judymurphy
Explorer | Level 3
3 years ago
Solved

Cannot Login

Hi Our club has a DropBox account. We know the login and the password. However, we cannot login because a 6 digit code keeps being sent to the email address. The person at that email address does no...
account access
  • Walter's avatar
    Walter
    3 years ago

    Thanks for the nudge on this judymurphy 

     

    I just replied back via email a few seconds ago. Whenever you get the chance, have a look at your inbox and we'll take it from there.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

In that case, may we reach out via email from our end to have a further look internally judymurphy?

judymurphy's avatar
judymurphy
Explorer | Level 3
3 years ago

Hi Walter,

That will be most helpful. Thank you!

Judy

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries judymurphy 

     

    I just reached out to the email address that's associated with your profile here, on our Community, so please have a look at your inbox and we'll take it from there.

     

    Cheers!

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