Forum Discussion

Devizes Drinker's avatar
Devizes Drinker
New member | Level 2
3 years ago

Can't access my account without the email

I cannot access an old Dropbox account as I have forgotten the password to the account and can’t access the email account associated with it. I am unable to request help from the ESP as suggested by ...
account access
Dropbox Passwords
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey modlaw, thanks for reaching out to the Dropbox Community.

 

Sorry to see you're having trouble.

 

Since we can't really verify the ownership of the account without access to the email address, have you tried regaining access to that first?

 

You can also take a look at this article for more info.

modlaw's avatar
modlaw
New member | Level 2
3 years ago
I’m going to try today. Thanks

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