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isydia's avatar
isydia
Explorer | Level 3
3 years ago

Can't access the codes for two step verification and backup codes not working

Here is a strange occurrence. My colleague, has a professional account with 2-step verification enabled. She ported her mobile to Google Canada and now, she can not receive text messages and DropBox ...
account access
security
seba5957's avatar
seba5957
New member | Level 2
2 years ago

The email associated to my account doesnt exist anymore, and to sign in ask me the code verification that send to that email. ¿What can i do?

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