Forum Discussion

barbhc's avatar
barbhc
New member | Level 2
3 years ago

Can't login because lost access to my mail

Hi, I've lost access to one of my mails and cannot take it back. I tried to login to Dropbox with the password but Dropbox is sending a verification to that mail I don't have access anymore.   I ...
account access
security
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to hear about this, barbhc. 

 

Can we send you an email, so we can look further into this?

 

Let me know.

  • barbhc's avatar
    barbhc
    New member | Level 2
    3 years ago

    Hello Hannah, thanks for the prompt response. Sure feel free to mail me. I believe you have contact details right?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Yes, no worries, barbhc!

       

      I just sent you an email, so make sure to get back to me when you get a chance. 🙂

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