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Can't login to my account as my email is deleted
Hey~guys I can’t login to my Dropbox account since my email account already deleted then how should I receive a verification code?
15 Replies
Hi Jay, thank you so much for your reply! I was on a business trip last week and unfortunately missed the email from Dropbox Support and my request has been closed. Would you please kindly share a new link for me to submit my issue? Thank you so much in advance!
- Mark
Super User II
arbehi wrote:
Why can't the feature of logging in via phone number be added?
Suggest it at https://www.dropboxforum.com/t5/Dropbox-ideas/idb-p/101002013
However, Dropbox already has ways of adding additional and multiple emails to accounts for situations like this.
- Jay
Dropbox Community Moderator
Hi meredith616, you can recreate a support ticket using the steps in my previous post to contact the team again.
Hi Jay, thank you for your reply! I have retried the link you shared with me, but it didn't work as before. In this case, would you mind sharing a new link with me?
- Nancy
Hi from me too, meredith616!
If you open your previous ticket, do you see any option to reply back and re-open it perhaps? If yes, then you should automatically receive a new ticket number, that you can forward to us.
In case you’re still having trouble though, let me know.
