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htgadmin
2 years agoExplorer | Level 3
Can't share passwords with other users
Have just upgraded to paid subscription and cannot share passwords with 2 other users on our account. Please help?
Nancy
Dropbox Staff
2 years agoWelcome to our Community, @htgadmin!
Can you clarify what happens exactly when trying to share your passwords with the other users?
Are you using the Dropbox Passwords mobile app or the web extension?
Finally, do they have Dropbox Passwords accounts of their own?
Let me know.
htgadmin
2 years agoExplorer | Level 3
Desktop pcs. There are three of us in our small business. We all need to access the business passwords we save using the dropbox password extension. One of us needs to be able to access these passwords from a mobile phone.
- Megan2 years ago
Dropbox Staff
Hey htgadmin, thanks for replying back!
In order for us to have a clear idea in mind as to what happens, would you mind clarifying if you follow these steps, in order to share your Passwords with the rest of the users?
If you do it using another way, don't hesitate to let us know.
You also mentioned that you have some issues, but didn't specify what the issue was. Do you get any errors?
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