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morel's avatar
morel
Explorer | Level 4
3 years ago
Solved

Can't sign in.

Hi, 
So i haven't logged into my main account in a bit. The last time I did, we didn't receive a verification code to email.
I can no longer access that email, but I remember my account password. How do I go about this?

account access
  • Nancy's avatar
    Nancy
    3 years ago

    It's my pleasure, morel! 

     

    I was able to locate your ticket in our system as well, and I've left an internal message to our team so that they can see your convo here.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Ricky sas, I can see that Megan has replied in the thread you originally posted in, asking about your OS version.

     

    Since this thread here is for a different issue, please reply back to the thread I linked for you, so we can continue assisting you.

     

    Thanks!

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