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Forum Discussion

Lemmings's avatar
Lemmings
New member | Level 2
7 years ago
Solved

Disable email notifications for the team instead of individually.

The business does not need to have the "Doc activity (weekly digest)" email every week. I know the invidivuals can disable this, but surely there is a way to disable this for the whole team? TIA
Account Settings
security
  • Walter's avatar
    Walter
    7 years ago

    Hey there Lemmings  - welcome to our forums!

    As you've probably noticed by now, we don't have a way to turn off digest emails for the entire team right now. As a workaround, each individual user on the team can turn off their own digest emails.  The steps to do this, if you want to share them with your members directly, are:
    - Go to dropbox.com
    - Click on your picture on the right top corner
    - Select "Settings"
    - Click on "Notifications"
    - There you will find all the emails we are sending currently to your account, feel free to untick any you would like to avoid. 

    Having said that and as I understand the significance of this for you and your team - I've made sure to pass your comments on to our dev team for future consideration.

    I know it's not much but I sure hope this helps to some extent while I also remain at your disposal should you come up with any additional feedback or questions -  just let me know.

    In the meantime, have a lovely weekend!

jonathan8's avatar
jonathan8
New member | Level 2
5 years ago

Please can you let us know if the feature for admin to stop email notifications for all users has been implemented?

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Hey there, just dropping in here!

 

If you have any security concerns or questions about GDPR, I would suggest reaching out to our Support team so they can look into this with you and address your concerns.

 

You can check out your Support options from here, but I'd be more than happy to create a ticket for you. Just give me a shout here.

 

Thanks everyone!

  • troolos's avatar
    troolos
    Explorer | Level 4
    5 years ago

    please urgently help with a solution that we as an admin can disable the default weekly digist due to GDPR breach!!
    It's really not a solution that every dropbox member need to manualy update his preference by disabling the weekly digist.

    I'll also log a support ticket but it just should be a admin feature. Probably more companies have this issue.  

     

    • Daphne's avatar
      Daphne
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Feel free to let me know your ticket number (eg. #1234567) troolos, and I can pass along your comments from here if you'd like. Cheers!
      • troolos's avatar
        troolos
        Explorer | Level 4
        5 years ago

        Hi, ticket number: 11919957. In the ticket I already quoted this forum thread.

        Thanks.

         

        Best regards, 

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