Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

spilly82's avatar
spilly82
Helpful | Level 6
2 years ago

Dropbox Sync errors on Windows Search folder

My system is a normal Windows 11 desktop. All the standard Libraries, including DropBox, are re-located to    D:\Users\%user%\ All libraries, incl DropBox, are indexed by Windows Search for file na...
desktop
Error Messages
spilly82's avatar
spilly82
Helpful | Level 6
2 years ago

posted in error (newbie here)

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi spilly82, thanks for bringing this to our attention.

 

We've not received any reports of other users experiencing this behavior and we appreciate the feedback on this matter. 
 
We take all comments into consideration when improving the Dropbox app and services.

  • spilly82's avatar
    spilly82
    Helpful | Level 6
    2 years ago

    To ensure my report reflects the true Win 11 default situation, I restarted in  Safe Mode with no web access and permanently deleted the entire Search folder from Dropbox.

    On restart I then reset Windows Search to re-index the entire system.

     

    The error behaviour I report occurred when the indexes were freshly rebuilt.

    I confirm Windows search behaves as I would expect: file names and/or contents

    It's very likely the same in Win10 too.

     

    spilly

     

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!