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Error when trying to receive a text message code for 2FA
Question or Issue I logged out of my Dropbox work account, to log into my personal account. After doing this, I tried to re-log back into Dropbox work account. I received the message to do the 6-digit authenticator code. Unfortunately, I cannot do that since my phone was recently replaced and I failed to reload authenticator for Dropbox. Other login options: Backup codes -- I do not have (who actually saves these!! I will once this fiasco is over). Desktop -- Do not have Dropbox saved to Desktop Last and final option-->Text to backup -- yes, I have my phone associated with the account (ending in the correct last two digits). But when I ask to send code, it says the phone is not available. The phone regularly receives text messages, as well as service texts from my bank, or amazon, etc. How am I to get access if the service that I'm limited to doesn't actually work?
"Something went wrong with your team join request. Redirecting..."
Hi! I registered in Dropbox with my corporate account using my company’s domain name. I received an email invitation from colleagues to join the company team. However, when I try to join, I see an error message and cannot proceed. Why is this happening and what should I do? My plan is still free, and I cannot upload files to the corporate folder. Device (Macbook Pro M4) Operating System/Browser (if using the web) (Sequoia 15.2)I see a "This message cannot be found" error when trying to access my post.
Device (Macbook PRO M4) Operating System/Browser (if using the web) (Sequoia 15.2) Question or Issue Hi. Dear Dropbox support team. I posted this message 4 hours ago in search for a help but a post was deleted for no reason. Why? My problem is - I registered in Dropbox with my corporate account using my company’s domain name. Then I received an email invitation from colleagues to join the company team. However, when I try to join, I see an error message and cannot proceed. Why is this happening and what should I do? My plan is still free, and I cannot upload files to the corporate folder. Wondering why. Please help.
I can't log in on my iPhone or iPad; I get an error message that I've entered the wrong credentials.
Dropbox Plan: N/A Are you a Team Member or Admin? N/A Do you have access to the email linked to the account? N/A Are there any devices connected to your Dropbox account? N/A Question or Issue I am a new user. I established a new basic account on web/desktop and downloaded Dropbox app to my iPhone and iPad, but could not log in on either. I get error message that I entered wrong credentials though I am using exact same email and password I use to log in successfully on web? Any explanation/solution?
I'm being asked to enter a valid email address on my Android mobile app and I can't sign in.
Hi everyone. I get "Please enter a valid email address." on android 5.1.1. The email eddress is good, on a desktop pc, i can login. I've tried everything, even changed the ROM on the device. Please help me. Thank you.
