Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
Getting an error when logging in my Dropbox account on an Android device
Application Affected
Dropbox
Samsung Note 10.1
Operating System/Browser (if using the web)
Andriod
Dropbox App Version (if using the app)
(200.4.7123 - found in app settings or About section)
Question or Issue
"Error completing Goodle authentication. Please try again, or if the issue persists, sign in using your email and password"
I have tried using my Google sign in and also email option. If sign in via email - "Sign-in Failed - Can't connect to Dropbox. Make suire you're online, or try again later"
4 Replies
- Walter
Dropbox Community Moderator
Hi pixi1235 - sorry to hear you're having issues with this.
Can you please send me a screenshot of the exact error you're getting so that I can have a look too?
Also, if you're on the Dropbox Basic plan, have you ensured that you're not hitting your device limit?
Let me know more and we'll take it from there.
