Forum Discussion

carlofornasari's avatar
carlofornasari
New member | Level 2
9 months ago

Error 500, when deleting account

I can't delete my account. When I do try to delete my account, I get a error 500 message. I am on a free account that was downgraded from one of the previous business plans that are no longer offer...
Create or delete account
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey carlofornasari, no worries! 

Can I send you an email, in order for us to investigate further? 

carlofornasari's avatar
carlofornasari
New member | Level 2
9 months ago

Yes please.

I believe you should have access to my email address.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi carlofornasari, I've sent you an email, please could you reply to it when you get a chance?

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