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Rubing's avatar
Rubing
New member | Level 2
3 years ago
Solved

Error(400) when signing in

Hi dropbox,

 

There is an error400 when I try to sign in. Could you please to solve the problem?

Thank you and hope to hear from you soon.

 

Best,

Rubing

account access
  • Jay's avatar
    Jay
    3 years ago

    Hi Rubing, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    This will help me to assist further!

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Rubing, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    This will help me to assist further!

  • Rubing's avatar
    Rubing
    New member | Level 2
    3 years ago

    Hi Jay,

     

    Thank you for your helpful reply! It works after I changed a browser!

    Have a nice day!

     

    Best,

    Rubing

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, glad to have helped out. Enjoy the remainder of your week!

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