Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Ion Cebanu's avatar
Ion Cebanu
New member | Level 2
1 year ago

Fake Dropbox account created under a real email address of our colleagues.

Hi!   We have recently encountered frequent SPAM emails, using the email address of one of our colleagues.   After implementing first-hand aspects of protection, emails from Dropbox are sent ...
security
Ion Cebanu's avatar
Ion Cebanu
New member | Level 2
1 year ago

Hello Hellen !

I haven't received any questions by email, only the notification that I was tagged in the conversation.
Please inform if I can provide the email address for correspondence here as well.

Thank you !

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi Ion Cebanu, could you check your spam folder to see if the email went there instead of your inbox?

About Security and Permissions

Find answers to your questions about Dropbox account security and permissions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!