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harryisthename's avatar
harryisthename
Helpful | Level 5
3 years ago

File accessed time changed

Sorry if this is a repeat.  I went back in and could not find the original using Search. Label is 'Security'   When I do a dir /s /a: /o:d /TA c:\*.* I am observing the file access date and time is...
security
Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
3 years ago

Hi Harry,

 

Thanks for the detailed information.

 

We'll look into it and get back to you to share some insights if available. 

 

Thanks for your patience so far!

 

Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
3 years ago
Hey Harry,
 
Thanks for holding on. Here are some points we can provide a bit more info:
 
First one (as you've mentioned) Dropbox does occasional sanity check true file comparisons and in between. Basically, we monitor the designated path of the syncing Dropbox folder and wait for filesystem events like add/edit/delete from the OS, which triggers a response from the Dropbox desktop application to then index/sync any changes that were made.
 
Regarding other devices connected to your account, we are happy to look into this further for you, and get a better understanding of what you're seeing at your end. 
 
I’m sure you’re aware of these steps, but not harm in reinstating - if you suspect that an Android device has accessed your account without your authorization:
 
 
Again, we can surely look into this further for you (via our support ticket).
 
Best! 
  • harryisthename's avatar
    harryisthename
    Helpful | Level 5
    3 years ago

    Hi Samantha, thank you again for your thoughtful reply.  I believe you can see my email address from this message.  If so, can I trouble you to *PLEASE* privately email me as there are some rather very important things I would like to discuss with you privately.  I do intend, for transparency sake and as a professional courtesy to those who are following this post, to ask you at some point to summarize what we conclude privately, which may take a bit of time. Or perhaps I can summarize down the road.

     

    In the meantime, my only comment about the sanity check scan -- it's good to know you do that from time to time BUT it does not apply here as the procmon tool did not reveal any Readfiles for the file compares -- just the Create, close and read (by Windows Defender) of the 26-byte com.dropbox.atttrs file.  If this were a sanity check, the dropbox service would have to read and return the data to the cloud for cloud-compare (or the cloud would have to download the cloud version of the file to the local machine data for the local machine to compare to it's local copy).

     

    I look forward (hopefully) to your email. 

     

    Blessings,

     

    Harry

    • Sam DBX's avatar
      Sam DBX
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hi Harry,

       

      Not a problem, always happy to help.

       

      Our team has been advised to contact you directly (via email).

       

      Ps: if you haven't done so, please verify your email address, so we can fully assist you there: https://help.dropbox.com/account-access/verify-email

       

      Thank you! 

      • harryisthename's avatar
        harryisthename
        Helpful | Level 5
        3 years ago

        Hi Samantha.  Thank you!  Are you able to confirm I verified?  I logged off and logged in to my dropbox account on the portal but no verification email was sent nor did I expect one -- 2FA was in effect and I got a code on my cell.  I did not state the device was a trusted device.  I'll wait to hear from Dropbox privately.  It's possible you meant a verification email from the community blog which I believe is separate (I am using the same email however); not sure. 

         

        Thank you so much!

         

        Harry

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