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DN4's avatar
DN4
Explorer | Level 4
5 years ago
Solved

Folders not visible to Admins

We have outsourced the Team Admin role on our business account to a 3rd party. We want to see the totality of folders and subfolders etc. that have been created in our Dropbox Business Standard accou...
Admin Console
dropbox business
security
Team admin
  • Hannah's avatar
    Hannah
    5 years ago
    I'm afraid that non-shared folders can only be accessed by the user that creates them.

    There is a 'sign in as user' feature, with which an admin can sign in to a member's account, however, that's currently available to Dropbox Business Advanced plans.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
I'm afraid that non-shared folders can only be accessed by the user that creates them.

There is a 'sign in as user' feature, with which an admin can sign in to a member's account, however, that's currently available to Dropbox Business Advanced plans.
SBBC's avatar
SBBC
New member | Level 2
4 years ago

Just picking up on this. Is there an admin role (Team Admin?) that can see all folders that are on the account (even if not shared)? We are re-organising the DropBox folder structure and need to see every folder that exisits - otherwise we may miss folders that we wish to reorganise in a new structure. (This is for a Business Advanced sucbscription) 

 

 

 

 

 

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