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MikeMp3's avatar
MikeMp3
Explorer | Level 3
4 years ago

Free team disbanded by Dropbox

Hi Team, Can someone please help with an email I received as below? Not sure what it all means  The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Offboarding
security
Team admin
Team member
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi Doug14, were you files located in personal folders or a team folder?

Do you see any recent events or deleted files from the account?
Doug14's avatar
Doug14
Explorer | Level 3
4 years ago

They were in the team folder.  I had no deleted or recent events files.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Your team folder should now be a shared folder following the end of support for free teams.

    If you're not seeing it on your account, try checking the sharing tab and add the folder back to your account.
    • Doug14's avatar
      Doug14
      Explorer | Level 3
      4 years ago

      My problem is that the folder is there but there are no files in it.

    • vasosv's avatar
      vasosv
      New member | Level 2
      4 years ago

      My question is: " Your team’s folders have been converted to shared folders," WHERE?

       

    • Dilnawaaz's avatar
      Dilnawaaz
      New member | Level 2
      4 years ago

      Jay, I'm in a similar situation. I can't find any of the folders in my Teams account. This was 2 years of work which i cant afford to lose. The folders or files aren't in the shared tab. Where can I find them? 

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hi Dilnawaaz, just for clarification, did you have two separate Dropbox accounts, one of which was a free team, or was it just the one account which no longer has a free team on it?

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