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Forum Discussion
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Rechecked all my email communication, absolutely nothing in there, really annoying as it's split my dropbox 3TB plan into the email that I don't use for teams, so I now need to take out a plan on the email I use for teams work. Really messed up my setup with this, and if I cancel that 3TB plan now I can't get a refund. Fantastic!
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey TBisley, thanks for the nudge here.
The email about the end of support for free teams has gone out to all relevant users, perhaps you're looking at the wrong email account?
As for your emails, if you want to switch the email of your account, but it's already used by a second account, you can use a third, placeholder email on your second account.
That way, you can free up the email it's using, so that you can use it for your paid account.
I hope that makes sense, but let me know if you need any clarifications.
