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mdhanork's avatar
mdhanork
New member | Level 2
2 years ago

Getting Error when trying to access Dropbox

I have a AamzonENt account, when trying to access the account getting a message as 

{"error":"You are not authorized to access Dropbox,

 

account access

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there mdhanork, sorry to hear you're having issues with this.

     

    Can you please let us know which platform you're using and send us a screenshot of the exact error you're getting so that we can have a look too?

     

    Thanks!

  • mdhanork's avatar
    mdhanork
    New member | Level 2
    2 years ago

    PFA screen shot 

     

    using Amazon Ent account 

     

  • EvanDBX's avatar
    EvanDBX
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi mdhanork, could you please try these steps for me and let us know if they help?

     

    Also, have you made sure that you are using the correct email address to join the AmazonENT account?

     

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