Forum Discussion

mdhanork's avatar
mdhanork
New member | Level 2
2 years ago

Getting Error when trying to access Dropbox

I have a AamzonENt account, when trying to access the account getting a message as 

{"error":"You are not authorized to access Dropbox,

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there mdhanork, sorry to hear you're having issues with this.

     

    Can you please let us know which platform you're using and send us a screenshot of the exact error you're getting so that we can have a look too?

     

    Thanks!

    • mdhanork's avatar
      mdhanork
      New member | Level 2

      PFA screen shot 

       

      using Amazon Ent account 

       

      • EvanDBX's avatar
        EvanDBX
        Icon for Dropbox Staff rankDropbox Staff

        Hi mdhanork, could you please try these steps for me and let us know if they help?

         

        Also, have you made sure that you are using the correct email address to join the AmazonENT account?