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Has dropbox login flow changed recently?
Can someone please shed some light on this: 1. Has Dropbox Business web login i.e. https://www.dropbox.com/login flow has changed *recently* from one page (i.e. email&password fields on same page) t...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey syedmaz, thanks for using Dropbox and welcome to the Community!
I'm not aware of any recent changes on the login flow, but let me check with the team and we'll get back to you.
If you could share some additional information like how this is affecting you and/or screenshots would be much appreciated.
Thanks!
- Okta has SWA (Secure Web authentication) template , consider it similar to saved login and password in Chrome so end user don't have to manually type, so in order to manage that from Okta SWA login process , it requires to map CSS ID for email, continue button and password fields and these fields must be static. See screenshot with initial post.
However I noticed that dropbox is using dynamic CSS selectors for realed IDs during login process, therefore Okta SWA cant retain the field mappings and so the authentication flow does not work.
As far as I know this setup was working until something changed recently on Dropbox side
That leads to my initial three questions in first post.
Hope this explains.
Many thanks in Advance- Walter
Thanks for the patience while I was looking into this internally syedmaz
Here's what I found: The login flow has indeed changed recently to multi-step authentication for all users. From the documentation, Okta SWA does not support multi-step authentication, so it will not work with the new Dropbox login UX.
I hope this information helps!
- Thank you for updating us.
Okta SWA does support multiple step ( two page login process 1 for ID and 2nd page for password) but only with static CSS selectors.
Can you please confirm if recent Dropbox change has changed login and password CSS Selector fields from static to dynamic as we've mnetioned that earlier in this post ? This can be observed via right click on page in Google Chrome > inspect.
