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Forum Discussion

KerryAbr's avatar
KerryAbr
New member | Level 2
2 years ago
Solved

How can I be removed from the Business team I accidentally joined?

hi, I was invited to join a dropbox team & when i did, my account was cancelled & now falls under the team i was invited to.  How do i reverse this?  I need my initial plus account reinstated.  does ...
dropbox business
Offboarding
security
  • Mark's avatar
    Mark
    2 years ago

    Yes, the person who invited you to the Team needs to remove you from the Team - NOT delete! If they delete it you will loose everything. 

KerryAbr's avatar
KerryAbr
New member | Level 2
2 years ago

thanks Mark, my plus account was cancelled & I was refunded. If I'm removed from the other account, where will my dropbox be?  I can't risk losing anything. Do i need to reinstate my plus account first?

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hope it’s alright to jump in here, KerryAbr! Since you’ve already received a pro-rated refund for your previous subscription, then your Dropbox account will go back to a free Basic plan upon your removal from the Business team. 

 

Rest assured though that no data will be deleted or removed from it. The only thing that may happen if you go over-quota is that you won't be able to add more files to your account and syncing will pause on your linked devices for the time being. You can re-upgrade your account though back to Plus after that, and it should be like it was before.

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