Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
KerryAbr
1 year agoNew member | Level 2
How can I be removed from the Business team I accidentally joined?
hi, I was invited to join a dropbox team & when i did, my account was cancelled & now falls under the team i was invited to. How do i reverse this? I need my initial plus account reinstated. does ...
- 1 year ago
Yes, the person who invited you to the Team needs to remove you from the Team - NOT delete! If they delete it you will loose everything.
Nepsa
1 year agoNew member | Level 2
Did this work for you? I have the same issue, and I'm worried about losing my files. Once you had the basic account were you able to upgrade in order to access everything? Thanks!
Rich
Super User II
1 year ago
Nepsa wrote:
I have the same issue, and I'm worried about losing my files. Once you had the basic account were you able to upgrade in order to access everything?
You won't lose any files as long as the team admin converts your account back to an individual account. Once done, you'll be back to an individual Basic account and you can resubscribe if you previously had a paid subscription.
You also never lose access to your files, even if you're over quota as a result of being on a Basic account. You just won't be able to sync until you're back below your quota.
About Security and Permissions
Find answers to your questions about Dropbox account security and permissions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!