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How can I become the team admin when the admin has left and didn't leave the password?
Hello
The administrator of our Dropbox for Business left and we cannot contact him so the password has gone forever.
How can we make a team member become the team administrator?
Thank you and best Regards
Lor2
17 Replies
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How to remove your company administrator from your account once the person leaves the company
- Rich
Super User II
annette dunbar wrote:
How to remove your company administrator from your account once the person leaves the company
To change admin rights, refer to the following help article:
If the admin you want to remove was the only admin on your account, you'll need to contact Dropbox Support.
How do you change your Dropbox Administrator?
- Rich
annette dunbar wrote:
How do you change your Dropbox Administrator?
Answered in my other reply to you, above.
This person has the only access to Admin portion to the account
I need to speak with someone about how to find out who the admin is on our account. I am taking over the account and having issues with a previous bookkeeper on gaining access to remove them. I need to find out how to either a) remove them from the account (which is my company's information) or b) open a new account and remove my email address from the current account. I find it extremely frustrating that I can't ask this question to an actual person without first paying for a subscription. Which I can't do because I can't figure out how to make myself the admin on the account for my company. This is a very frustrating way of doing business.
- Mark
If you are a free account there is no such thing as an Admin for it - its simple people who are users with accounts. That means you have no control over anybody elses accounts and they dont over yours. The only thing shared would be folders you share between people.
So, if you want to set up a new structure and share with new people simply create new shared folders and remove any old ones. You dont need to set up new accounts for that.
