Forum Discussion

strubels's avatar
strubels
New member | Level 2
2 years ago

I still need to verify my email and my work email has changed, so I can no longer verify the old email address. What do you suggest?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey strubels, thanks for reaching out to us.

 

Are you currently logged in to the account and have access to your files?

 

If that's the case, since you can't verify your email, without access to it, I would suggest downloading the files, and creating a new account with an email address you can access, to upload the files to.

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