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Forum Discussion

HenryS90's avatar
HenryS90
Explorer | Level 3
3 years ago

How can I change the Dropbox recovery words?

Is there any way to change Dropbox pass recovery words

5 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey HenryS90, thanks for reaching out to us. 

     

    Would you mind clarifying what you mean by 'pass recovery words'?

     

    Are you referring to the two-step verification code?

     

    Any additional info you can give me, would be really helpful.

     

    Thanks!

  • HenryS90's avatar
    HenryS90
    Explorer | Level 3
    3 years ago
    The 12 recovery words for Dropbox passwords. Someone took a screenshot of mine
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi HenryS90, new recovery words are generated when you use the last unused word.

     

    While there isn't a way to manually refresh the words, you can disable two-step verification and then re-enable it, which should generate new backup codes.

     

    Keep me updated with any progress!

  • RobertoMaria's avatar
    RobertoMaria
    Helpful | Level 6
    3 years ago

    I am not sure it is still implemented.
    I do have 12 words list that says:

    "Your Dropbox Password recovery words
    If you lose access to your account, you'll need these 12 words to get in."
    These apparently have nothing to do with 2-FA recovery codes which are only 10 and it says:
    "You can use these one-time backup codes to access your account."

     

    Nobody else?

     

    RM

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    RobertoMaria 

     

    They are the same thing 🙂 

     

    You use them if you cannot use the device which receives the 2FA codes

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