Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
rose_lumenora
4 years agoNew member | Level 2
How can I check IP address of file access?
Hi all -
This weekend, I received an email that my files had been moved and/or added to my dropbox account. How can I tell how they were moved, if they were downloaded, etc?
Someone has hacked my computer (perhaps my flat mate), recently and having dates of actions etc. would be helpful.
Thanks in advance!
4 Replies
Replies have been turned off for this discussion
- Rich4 years ago
Super User II
rose_lumenora wrote:
How can I tell how they were moved, if they were downloaded, etc?
You can see the events that occurred on your Events page. You can see the web sessions and devices linked to your account, along with their IP addresses, on your Security page. There's no way to see the specific IP address that has accessed/moved/deleted a file.
- stefimanafi4 years agoNew member | Level 2
My account was hacked on 7th & 8th of September, I discovered that on that date the person that had access restored deleted files and after 10 minutes was deleted again.
In my personal account\security web browser history is deleted.
How can I be informed the IP address of the browser connected at those dates?
- Rich4 years ago
Super User II
stefimanafi wrote:
In my personal account\security web browser history is deleted.
How can I be informed the IP address of the browser connected at those dates?
If the session is no longer shown on your Security page, then there's no way to know the IP address.
- LauraKlin4 years agoExplorer | Level 4
If I understand correctly, you need a single output, where the open file will correspond to the address of the PC, while in the proposed options, such mapping is only for the user name.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!