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Mdbox2's avatar
Mdbox2
Helpful | Level 6
3 years ago
Solved

How can I delete an unwanted extra Dropbox account?

I accidentally created an extra Dropbox account in a second email account. I wish to cancel the extra Dropbox account, but I am afraid in the process I will lose my original Dropbox account that is l...
Create or delete account
security
  • Mdbox2's avatar
    Mdbox2
    3 years ago

    If I remember correctly, the message was that I needed to sign into the extra account in order to delete it. In order to sign in I had to create a password for the extra account. I did that and got a message saying the extra account was successfully deleted, and my original Dropbox account was not affected. Thank you for the follow up. 

Mdbox2's avatar
Mdbox2
Helpful | Level 6
3 years ago

If I remember correctly, the message was that I needed to sign into the extra account in order to delete it. In order to sign in I had to create a password for the extra account. I did that and got a message saying the extra account was successfully deleted, and my original Dropbox account was not affected. Thank you for the follow up. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Amazing news, glad to see everything is resolved Mdbox2! 

 

If you need anything else, give us a shout! 

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