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tlward2020's avatar
tlward2020
New member | Level 2
2 years ago

How can I disconnect my account from a team account in locked state?

Hello,  I accidentally linked my personal account with a business team that I was invited to last year. I no longer work with that business and have just received a notification from Dropbox saying...
dropbox business
Team admin
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
@tlward2020 wrote:

Why when I login does it say I'm in the Team account and shows my personal folder within it if they're not linked?

You're talking about two separate things. Being a member of a Team account isn't the same as a pair of linked accounts.

 

When you join a team with your own account, your account is merged into the team. It's not linked. Your account no longer exists and you now has a team account owned by the team admin (yes, they own your account now). Linking refers to joining a team with a separate account, so you have a team account and a separate personal account, and you can link them together so they both sync to different folders on your computer.

 

I followed the Dropbox help instructions to unlink my account

Those aren't the instructions you need. Refer to the following help article instead.

 

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