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tonyhuia2
2 months agoNew member | Level 1
pCloud is still linked to my Dropbox account, even though I've already disconnected them.
I once started syncing my Dropbox to pCloud. But then unable to disable this syncing even after disabling this sync function. The Dropbox keeps on this one-directional sync towards the pCloud, even after uninstalling & reinstalling the whole app. How can I disable this sync? :(
This is my Dropbox setting screen capture (as you can see, there's no pCloud linked with it)
Here's my pCloud setting screen capture (as you can see....there's no Dropbox linked with it.)
Hi Nancy,
Good news! After I deleted all existing content in my Dropbox, any new content I put in won't sync with pCloud anymore. Thank God!
- Nancy
Dropbox Staff
Thanks for letting us know about this here, tonyhuia2! Welcome to our forum.
Can you also click the hyperlink that says “Show 1 more” in your first screenshot and send me one more of what you see then?
Also, when stopping the integration between these two services in the past, did you follow these steps? Were you able to see the pCloud app under your account settings > Apps at that point?
Ping me when you’re ready and we’ll go from there.
- tonyhuia2New member | Level 1
Hi Nancy,
1. The app under " Show 1 more" was another app called Podio, which is entirely unrelated with this issue. I've disconnected it now since I saw your message.....so, no need to capture another screenshot for you now.
2. I think I did follow the steps you mentioned. And yes, pCloud should have been under my account settings > Apps.
3. A bit of correction. This inability to un-sync turns out to have nothing to do with my Dropbox App on my PC. If I make any change in my webstie veriosn Dropbox, using another laptop without a Dropbox App, it will still be reflected in pCloud within 1 minute.
- tonyhuia2New member | Level 1
Hi Nancy,
Good news! After I deleted all existing content in my Dropbox, any new content I put in won't sync with pCloud anymore. Thank God!
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