Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

Riley Burns's avatar
Riley Burns
New member | Level 2
2 years ago

How can I find the security code sent to my private email?

Wondering if anyone has tried to link their account to a computer with a private chosen email and it’s asking for the security code. Where can I find that?

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Riley Burns, hope you’re doing well. 

     

    When referring to “a private chosen email”, do you mean the random private email generated by Apple perhaps? 

     

    If yes, then the security code should be found at the actual email address that’s linked to your Apple ID (like the rest of your Dropbox emails). 

     

    Let me know, if I’ve misunderstood something though.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!