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Forum Discussion
wheat101
7 years agoExplorer | Level 3
How can I move a folder out of a Team Folder?
How do I move a folder out of the admin team folder? I am the administrator of the account.
Walter
Dropbox Community Moderator
7 years agoThanks for the clarifications Mike - I appreciate it.
As I'd need to have a more account specific view at this point, I've just gone ahead and sent you a brief message to your Dropbox associated email address so we can work on this together.
Take a look at your inbox (ticket with ID: 9062985) when you get the chance, and we'll take it from there.
Thanks for your patience and cooperation so far!
KAPink
7 years agoNew member | Level 2
I am having this same problem, and the marked "solution" here isn't actually a solution. How do I move a folder out of a team folder (all employees) and into a non-team folder (executive-only access)? I get an error when I try to pull something out of the team folder and back into the not-shared-with-everyone folders.
- Walter7 years ago
Dropbox Community Moderator
Sorry to hear you're having issues with this KAPink!
Could you forward a screenshot of the exact error you get so that I can get a better understanding of the matter at hand?
Thanks!
- Walter7 years ago
Dropbox Community Moderator
Following up to my previous response here KAPink - is it possible that you're not the owner of the said folder and that's why you're unable to move it out of the team folder?
PS: I un-accepted the solution to this thread until we get a concrete view of the matter at hand to avoid any confusion.
- MJRgo7 years agoNew member | Level 2
I am running into same issue being discussed on this thread. Has Dropbox offered a solution that allows an admin to move a Team Folder out to a non-Team folder yet? If so, please share.
- Walter7 years ago
Dropbox Community Moderator
I'm sorry to hear you're having issues with this MJRgo.
Could you let me know if you're getting any specific errors when trying to do this and maybe post a screenshot so we can have a visual too?
If you could also walk me through the exact steps you take to do this, I'd appreciate ita bunch!
Thanks in advance and welcome to our Community!
- MJRgo7 years agoNew member | Level 2
I inadvertently move a folder from my business dropbox folder (only viewable by me) into a Team Folder as I was reorganizing my Dropbox file structure to faciliate better collaboration. When I tried to move that folder back out of the Team Folder to a folder in my business dropbox folder, I can only see Team Folders as options when I select MOVE. Don't see any way to navigate back to my business dropbox folder. See below for a couple of screenshots. NOTE: I am an Admin on the account.
- Walter7 years ago
Dropbox Community Moderator
Thanks for the screenshots MJRgo!
Could you do me a favor and try to perform this action from your account's 'Files' tab instead from within your Admin Console?
Do you get any errors there?
Let me know and we'll take it from there!
[Note: I'm leaving the office soon but I'll be more than glad to pick this up from where we've left off on Monday]
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