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wheat101's avatar
wheat101
Explorer | Level 3
7 years ago

How can I move a folder out of a Team Folder?

How do I move a folder out of the admin team folder? I am the administrator of the account. 

14 Replies

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  • MJRgo's avatar
    MJRgo
    New member | Level 2
    7 years ago

    I am running into same issue being discussed on this thread.  Has Dropbox offered a solution that allows an admin to move a Team Folder out to a non-Team folder yet?  If so, please share.  

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    I'm sorry to hear you're having issues with this MJRgo.

    Could you let me know if you're getting any specific errors when trying to do this and maybe post a screenshot so we can have a visual too?

    If you could also walk me through the exact steps you take to do this, I'd appreciate ita bunch!

    Thanks in advance and welcome to our Community!

  • MJRgo's avatar
    MJRgo
    New member | Level 2
    7 years ago

    I inadvertently move a folder from my business dropbox folder (only viewable by me) into a Team Folder as I was reorganizing my Dropbox file structure to faciliate better collaboration.  When I tried to move that folder back out of the Team Folder to a folder in my business dropbox folder, I can only see Team Folders as options when I select MOVE.  Don't see any way to navigate back to my business dropbox folder.  See below for a couple of screenshots.  NOTE: I am an Admin on the account.Screen Shot for Dropbox issue 2019-10-18 1.png

    Screen Shot for Dropbox issue 2019-10-18 2.png

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Thanks for the screenshots MJRgo!

    Could you do me a favor and try to perform this action from your account's 'Files' tab instead from within your Admin Console?

    Do you get any errors there?

    Let me know and we'll take it from there!

    [Note: I'm leaving the office soon but I'll be more than glad to pick this up from where we've left off on Monday]

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