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Cara_M's avatar
Cara_M
Explorer | Level 3
7 days ago

How can I protect my Dropbox files, when my laptop needs service?

Dropbox Plan Basic Are you a Team Member or Admin? No Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Yes Ques...
account access
desktop
security
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 days ago

Welcome back to our Community, Cara_M. Hope you’re doing well. 

Before taking any action on your Dropbox files, I suggest that you double check the syncing status of your desktop app first; does it report that it’s up to date? 

If it does, and you can see all of your files on www.dropbox.com, you can then go ahead and unlink your desktop app from your Dropbox account. After that, you can also delete your local Dropbox folder, since it’ll no longer be syncing to your Dropbox account online. 

Hope this helps! Let me know, if something else comes up though.

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