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sammybloomberg's avatar
sammybloomberg
New member | Level 2
2 years ago

How can I restrict access using groups for a new member on a Business plan?

With the Business Plan, I have two groups. Group 1 is for everyone that is a member. Group 2 is limited. How do I set up access to add a new member so that they are not automatically added as Group 1. How can I add someone so that they can see group 2. Alternatively, how can i give access to someone so that they can only access a certain folder rather than adding them as a member. The setting at the moment mean i cannot share the link. The link is not avaible for some reason

8 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi sammybloomberg, thanks for messaging the Community!

     

    By default, when a new user is added to the 'Everyone at' group, however, you can remove that group from the user and choose Group 2 instead.

     

    Depending on your sharing permissions, you might be able to share a link to the folder in question, which won't require that person to be a member of your team.

     

    If you need any further assistance, please let me know!

  • sammybloomberg's avatar
    sammybloomberg
    New member | Level 2
    2 years ago

    Thank you Jay. I cannot remove the person from Group 1 as for some reason, I am not a adminstrator. Please advise.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    As the default group is a company-managed group, then it wouldn't be possible for non-admins to remove users from the group. 

     

    You'll need to get the admin to remove that user from the group. You can read up more about groups from this page.

  • sammybloomberg's avatar
    sammybloomberg
    New member | Level 2
    2 years ago

    This group was created automatically and includes invited members. How do I add myself as a admin of the group is it currently has no admin. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Only the team admin can make other users an admin for security purposes. Is the team admin using a company email? 

     

    If so, you could ask your IT team to temporarily reactivate that email to make you an admin.

  • sammybloomberg's avatar
    sammybloomberg
    New member | Level 2
    2 years ago

    I am admin of the account however not the team yet I cannot add myself as admin for a automatically generated team. This workflow is going around in circles and now I am completely confused. 

  • sammybloomberg's avatar
    sammybloomberg
    New member | Level 2
    2 years ago

    Simply, I don't want someone to have access to the default group. How do change the setting in order to remove a person from the default group. Note, They already have access to the other group so that not the problem I am trying to solve. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, I'd recommend contacting the support team directly for them to assist further on this matter.

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