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boloneca's avatar
boloneca
New member | Level 2
3 years ago

How is the trusted device recognized?

If I trust a device via webbrowser, so that there is no 2fa necessary in future, how is that trusted device recognized?

Is anyone with my IP adress a trusted person?

Should I trust devices (forever), I am currently using via VPN?

 

Thanks!

3 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey boloneca, thanks for using Dropbox and welcome to the Community!
     

    Is there a particular way that you're using a VPN?  Also, are you using any browser extensions or plugins as well? 

     

    I'm only asking since most VPNs change IPs regularly so Dropbox would detect this as a different device or browser trying to access your Dropbox account and would send you a message about it if you had ended your previous web session. 

     

    Does this happen with a particular web browser by the way? 

     

    Let us know more and we'll take it from there. 

  • boloneca's avatar
    boloneca
    New member | Level 2
    3 years ago
    I want to make sure, that, if I trust my device, I really trust my device and not my IP, because my IP (via VPN) is used by many other persons. I just want to know, if every other device, which is using the same IP-adress as me, is a trusted device.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi boloneca, could you clarify what you mean by trusting a device? 

     

    Was this a prompt via the Dropbox desktop application, mobile app or website?

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