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Forum Discussion
Chris S.14
5 years agoHelpful | Level 6
How secure is the Vault?
The new Vault feature is useful, but I can't see any information about how secure it is, and what if any encryption is used on the files stored in there?
Is this a password protected folder? H...
- 5 years ago
Thanks for getting back to me here Chris S.14.
Via the desktop app, the files will only sync down to your computer once you've entered the PIN to open the Vault on your computer.
Once you lock the Vault again, the files are removed from your computer, as mentioned in the article linked above.
On Dropbox itself, the files are encrypted in the same way the rest of your files are encrypted.
Does that help to clarify the process for the desktop app?
LCPM
5 years agoHelpful | Level 5
20210225: Well, Daphne said, a month ago "If you do happen to forget the PIN, you would need to contact our Support team for assistance with regaining access to the files."
To me that says that Dropbox can access your files even if you can't. I've. Switched to sync.com for zero-knowledge, end-to-end, cross-platform, cross-device storage of important files.
Extra storage if you use my referral link :
[Referral link removed as per Community Guidelines]
While I'd like to see Dropbox get on board zero-knowledge encryption has been a request for a long time. They understand that, if they implement it, they can't harvest your info for selling.
aknyc
4 years agoHelpful | Level 6
I am a newbie to Vault - just installed it. After reading the exchange on this thread, I'm a bit confused - what is the reason one would use dropbox vault, especially if one's connected devices (desktops) are adequately physically protected?
In the hypothetical case of a dropbox user with just one connected device - say a "physically secure" desktop - what is the Vault adding? An extra layer of protection should the desktop get hacked? Anything else?
Thanks!
- Justin154 years agoNew member | Level 2
I agree w/ the other folks in this thread that zero-knowledge encryption is important for me ... just wanted to add that I currently use the free open-source software product 'Cryptomator' to encrypt files within my Dropbox folder to achieve this and it works great.
- apfund2 years ago
Dropbox Product Manager
Hi there,
I know this thread is already quite old. But I wanted to share a quick update with you:We have launched our end-to-end encryption in April. More details can be found here and here.
High level overview:
You can now add end-to-end encryption to team folders. The functionality is available for our Advanced, Business Plus and Enterprise customers at no additional costs.
If there are any questions, please let me know!
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