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sshapiro1's avatar
sshapiro1
Explorer | Level 3
2 years ago

How to access my Dropbox account with lost email?

Many years ago I set up a dropbox account as a backup for a small non-profit. The associated email was at comcast. The comcast account was deactivated a few years ago. I know need access to the dropb...
account access
mattcosner5's avatar
mattcosner5
New member | Level 2
2 years ago

I am a Dropbox Subscriber through a college student email address. After I graduated college, I lost access to that email address entirely. Now, when I attempt to log into the Dropbox account, it asks me to verify my identity through that email address which I can no longer access. I'm trying to get in touch with Dropbox, but they are saying it is only available for subscribed members - which I am - through an account I cannot access! This is really frustrating because I am paying for an account that I have not accessed in over a year. ANY help is appreciated! Thank you!

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