Forum Discussion

Yaecob omer's avatar
Yaecob omer
Explorer | Level 3
3 years ago

How to access my old account with no email/password

Hello So I have a question I had an old Dropbox account and it is on my old email and phone number now I have a new email and new phone number how can I get access to my old one?
account access
security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Do you still know the email and password? If so just log on.

 

If not you almost certainly cannot unless you have access to at least the email account. 

 

When you mention the phone does that mean you set up 2 factor security? If so do you have the recovery codes for it as well? You cannot get around that if you dont.

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