Forum Discussion

Yaecob omer's avatar
Yaecob omer
Explorer | Level 3
3 years ago

How to access my old account with no email/password

Hello So I have a question I had an old Dropbox account and it is on my old email and phone number now I have a new email and new phone number how can I get access to my old one?
account access
security
Bayrem Fitouri 's avatar
Bayrem Fitouri
New member | Level 2
2 years ago

My account was stolen Bayrem I would like to return it

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey @Bayrem Fitouri, I hope you're doing well!

 

When you say your account was stolen, would you be able to share some additional info with us, please? 

 

Was your account hacked by any chance? If so, feel free to take a look at this Help Center article.

 

Let me know more!

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