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MAARCH's avatar
MAARCH
New member | Level 2
7 years ago
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How to remove a member from an automatically created group?

When adding a new member to the teamfolder dropbox automatically creates a group we never asked for that has access to the whole folder, while the new member should have access only to certain subfolders. From the admin console we are not able to manage this. What can we do?

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  • Daphne's avatar
    Daphne
    7 years ago
    Hey there MAARCH,
     
    There is a default Group created automatically that includes all members of the team which is named along the lines of “Everyone at [Company Name]”. Since this is an automated group, you wouldn't be able to remove members from this particluar group.
     
    Instead, you can create, edit and delete new groups from the Groups tab within the Admin Console. I would recommend checking out our Help Center article here that covers all points about creating and using groups to help manage access to your team’s folders. 
     
    Essentially, in the case where you don’t want new members to have access immediately to certain folders, you will need to create a new group that you want to share those folders with. You can choose to manage the folders within the Admin console, remove the “Everyone at…” group, and add the new group to the folder. 
     
    Hope this helps, let me know if you have any other questions about this - Cheers!

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  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for getting back to me here infuse19!

    The "Everyone at..." group is only updated based on the current members of the team.

    When editing existing groups, the changes made in one group won't affect any other group.

    Give me another nudge if there's anything else that I can help with!

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