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guy2's avatar
guy2
Explorer | Level 4
7 years ago
Solved

How to share a folder with external users?

I am the admin of our business account and want to achieve the following folder/permissions structure.  Unfortunately I can't figure out how to do this with Dropbox.  (All users need to be able to ed...
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  • Daphne's avatar
    Daphne
    7 years ago
    Hey there guy2,
     
    Thanks for taking the time to explain exactly what you want to achieve here! To do this you will need to have the folder within a Team folder to be able to have different access levels in the folder structure. You can either create a new team folder or move the current shared folder into a team folder.
     
    Then, what I would recommend would be to create a Group from within your Admin console. You’ll need to add the team members you want to give access to the top level here (so TM1 and TM2), you won’t be able to add the external members in the group here but not to worry.
     
    Then you will need to manage the folder from within the admin console here. If the folder is currently shared with the group “Everyone at [Team name]”, you’ll need to remove this group from the folder by clicking the “Can edit/view” to the right of the group name and choose “Remove” from the menu. Now you will share the folder with the new group created and also add in the external users you want to give access to the top level folder (EU1 and EU2).
     
    Once you’ve done this, you can simply go to the sub folders and add in any external users to the correct folders. They will only be able to see that folder and it’s contents and nothing above that. 
     
    I hope this clarifies the steps for you but please don’t hesitate to let me know if you have any other questions or need some more clarification - Thanks!
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
Hey guy2,
 
In that case, since you won’t be able to add the external users to a group, you may want to go with the previously mentioned structure and add the external users to a sub folder immediately under the top level folder.
 
Have a great day!
guy2's avatar
guy2
Explorer | Level 4
7 years ago

Ok, i'm i bit confused... what did you mean by "That would work perfectly yes! You can even add the external users to the top level folder also if needed, you will just need to add them manually instead of with the group, as you can only add team members to a group."

Can you please clarify what you meant there?  It sounds like you were saying to add the external users to the Team Folder manually, instead of with the group... which is not  possible.  Was that your mistake? Or my misunderstanding?

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