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riptide344's avatar
riptide344
Explorer | Level 4
2 years ago
Solved

I am unable to login to my account with my email ID.

Hello, I tried to log into my account and it does not recognize my email ID and asks me to create a new account.   Has my account been deleted? How do I find out?   All my files are on ther...
account access
  • Megan's avatar
    Megan
    2 years ago

    Thanks for this riptide344!

     

    I was able to locate the ticket number, and an agent will be with you as soon as possible. 

     

    Thanks for that! 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for this riptide344!

 

I was able to locate the ticket number, and an agent will be with you as soon as possible. 

 

Thanks for that! 

riptide344's avatar
riptide344
Explorer | Level 4
2 years ago

Fixed. Thank you.

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