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Paloma2025's avatar
Paloma2025
New member | Level 1
3 months ago

I cannot access my DropBox Plus account anymore, email address was deleted.

Dear DropBox Staff. I have a very serious problem. My work email address was deleted, and all email addresses from the organization I worked for were deleted. That is the email address where the ver...
Account Access
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

It may not be possible to regain access. 

You need to follow https://help.dropbox.com/account-access/lost-email-access and contact Support while not logged in - even here so make sure you use an incognito window. That will let you get help and contact support. Replies will take a few days. 

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