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Paloma2025's avatar
Paloma2025
New member | Level 1
11 months ago

I cannot access my DropBox Plus account anymore, email address was deleted.

Dear DropBox Staff. I have a very serious problem. My work email address was deleted, and all email addresses from the organization I worked for were deleted. That is the email address where the ver...
account access
security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

It may not be possible to regain access. 

You need to follow https://help.dropbox.com/account-access/lost-email-access and contact Support while not logged in - even here so make sure you use an incognito window. That will let you get help and contact support. Replies will take a few days. 

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