Forum Discussion

csrbloodbot's avatar
csrbloodbot
Explorer | Level 3
1 month ago

I cannot log in to my account using Firefox

Question or Issue First, I wouldn't give you a dime for user friendliness in the forum.  My main issue is that I can not get to the login page using Firefox. Is this a known issue, something tempo...
account access
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey csrbloodbot, thanks for letting us know about this.

We do appreciate your feedback about the forum. I've made sure to pass it along to our team.

Now, as for your issue, can you clarify what it is exactly?

Are you getting some kind of error message when trying to sign in to your account through Firefox? Is the page not loading?

Any additional info would be helpful.

Thanks!

About Security and Permissions

Find answers to your questions about Dropbox account security and permissions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!