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csrbloodbot's avatar
csrbloodbot
Explorer | Level 3
1 month ago

I cannot log in to my account using Firefox

Question or Issue First, I wouldn't give you a dime for user friendliness in the forum.  My main issue is that I can not get to the login page using Firefox. Is this a known issue, something tempo...
account access
Web
csrbloodbot's avatar
csrbloodbot
Explorer | Level 3
1 month ago

When I click on the login link I get a page with this message

Error

Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our help center and forums for help, or head back to home.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Thanks for the update, csrbloodbot.

    Which link are you clicking on? 

    If you simply open the Dropbox page and click on the "log in" option at the top right corner of the page, are you able to log in?

    If not, try from a different browser or a private browsing window and let me know if it helps.

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