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csrbloodbot's avatar
csrbloodbot
Explorer | Level 3
1 month ago

I cannot log in to my account using Firefox

Question or Issue First, I wouldn't give you a dime for user friendliness in the forum.  My main issue is that I can not get to the login page using Firefox. Is this a known issue, something tempo...
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csrbloodbot's avatar
csrbloodbot
Explorer | Level 3
1 month ago

In Firefox go to Dropbox website, click on login and I get the error message.

In Microsoft Edge it opens the login page

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Thanks for checking, csrbloodbot!

Since it works on a different browser, this may be the result of a security setting or a plugin that you have installed on your browser. 

I suggest restoring your browser to its default settings and disabling any browser plugins. 

If that doesn't help, make sure to clear your browser's cache as well.

I hope this helps!

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